Self Funded Domestic Student Refund Policy

If you cancel or withdraw from your course for any reason, the following terms will apply:

• More than 10 weeks before the term, we shall refund all pre-paid tuition fees, less an administration charge of $250.
• Less than 10 weeks but more than 4 weeks prior to the term, we will refund 60% of the term tuition fees plus 100% of any tuition fees pre-paid for subsequent terms, less an administration charge of $250.
• Less than 4 weeks prior to the term, we will refund 30% of the term tuition fees plus 100% of any tuition fees pre-paid for subsequent terms, less an administration charge of $250.
• After the term commences, tuition will be non-refundable. Tuition fees pre-paid for subsequent terms will be refunded according to the above terms, less an administration charge of $250.

All enrolments are accepted subject to a minimum number in a course. If we are unable to deliver the course all pre-paid tuition fees shall be refunded.

Where non-tuition fees have been paid to a third party such as OSHC provider, you will be required to apply to the third party for a refund of those fees.

Aviation Industry RPL / Modular Student Refunds

Fees paid for the purpose of Recognition for Prior Learning (RPL) assessments, advice and services are non-refundable once paid.

Student undertaking individual modules of study for RPL or any other purpose are not eligible for a refund once the module materials have been sent / access granted to learning materials.

Payment of Refunds

• All requests for refunds or credit transfers are must be made by lodging a completed Refund Request Form to the Student Administration Manager.
  The Refund Request Form is available here>>.
• Approved refunds may be transferable to another institution or refunded to a bank account.
• This must be given in writing via an email or a written letter with your signature.
• You can apply for a refund at any time, but must allow enough time for us to process your application. We will approve/reject the request for refund within 14 days  after receiving the written request.
• Payment of refunds will be returned to the person entered into the contract, unless notified in writing by this person at the time the refund request is made.
• Refunds may include fees paid by the student for:
  • Tuition
  • Oversees student health cover (international students only), and
  • Any other fees paid in advance for non-issued portions of training materials, field trips, uniforms, etc.

Note: Fees do not include the cost of accommodation or meals, individual textbooks, stationery, uniforms, materials, tools or other individual items of equipment necessary for the course previously issued or utilised unless otherwise indicated.

• Where non-tuition fees have been paid to a third party such as OSHC provider, you will be required to apply to the third party for a refund of those fees.

Fast Tracking

• Structure and duration of our courses are subject to change. Course fees reflect the content of the course and the award, not the duration; therefore, there is no automatic reduction of tuition fees if you complete the course in a shorter duration than the published length of the course. Tuition fees may be reduced or refunds may be granted if you are granted sufficient credits or exemptions.
• If you ‘fast track’ and complete your course in a shorter time than that specified in your Letter of Offer, you are not entitled to any refund of tuition fees. Any monies outstanding at completion (includes tuition fees, late charges, bank charges) may affect your eligibility to graduate.